FAQ
1. How i communicate with pixl-develop trough my project?
You can communicate with Pixl-Develop in your project through WhatsApp, Skype, Telegram, or Google Meet. Choose the platform that suits you best and exchange information there.
2. How long does it take until my desired website is created?
The duration for each website project varies based on the number of required pages and other project details. Typically, we deliver websites within 3 to 20 business days.
3. What happens after I submit a request for a free consultation?
After receiving your inquiry, our team confirms it and contacts you at the earliest opportunity. We conduct a detailed discussion via Google Meet covering requirements, business objectives, timeline, package, and technology. Once all details are clarified, we create a comprehensive proposal outlining services, turnaround time, and terms. Upon your approval, we commence with web development.
4. What payment options do we offer?
We offer various payment options, including:
Credit and Debit Cards: Acceptance of payments via credit and debit cards.
Online Banking: Option for payment through online banking.
PayPal: Use of PayPal for secure and convenient transactions.
The specific payment details and conditions will be outlined in the proposal or contract, depending on the size and duration of the project.
5. How is maintenance and support handled after the project is completed?
After the project’s completion, we provide a 1-month warranty against technical problems or bugs for your website. For ongoing maintenance, we offer two plans:
- – Basic Maintenance (€50 per month)
- – Regular plugins and WordPress updates.
- – Excludes content changes.
- – Premium Maintenance (400€ per month)
- – Regular plugins and WordPress updates.
- – Includes content changes.
- – Monthly SEO report for performance insights.
Additionally, we offer on-demand support services tailored to your needs, available at an extra cost. Feel free to contact us for further assistance or customization of maintenance and support plans.
6. In which languages can you speak with us?
We speak german, english, and russian.